COLLECTING PERSONAL INFORMATION
- Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
- Disclosure for a business purpose: shared with our processor Shopify, Salesfire, Klaviyo
- Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, PayPal, email address, and phone number.
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Shopify, Google, Facebook, Fulfilmentcrowd, Shopify Payments, Paypal.
Customer support information
- Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, PayPal, email address, and phone number)
- Purpose of collection: to provide customer support.
- Source of collection: collected from you.
- Disclosure for a business purpose: Shopify Inbox
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
SHARING PERSONAL INFORMATION
We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
- FACEBOOK - https://www.facebook.com/settings/?tab=ads
- GOOGLE - https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the digital advertising alliance's opt-out portal at: http://optout.aboutads.info/.
USING PERSONAL INFORMATION
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
- Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
- Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below
By consenting to [BackPainHelp]’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
For any questions, please text HELP to the number you received the messages from. You can also contact us at [LINK] for more information.
We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
COOKIES NECESSARY FOR THE FUNCTIONING OF THE STORE
|_ab||Used in connection with access to admin.|
|_secure_session_id||Used in connection with navigation through a storefront.|
|cart||Used in connection with shopping cart.|
|cart_sig||Used in connection with checkout.|
|cart_ts||Used in connection with checkout.|
|checkout_token||Used in connection with checkout.|
|secret||Used in connection with checkout.|
|secure_customer_sig||Used in connection with customer login.|
|storefront_digest||Used in connection with customer login.|
|_shopify_u||Used to facilitate updating customer account information.|
REPORTING AND ANALYTICS
|_landing_page||Track landing pages|
|_orig_referrer||Track landing pages|
|_shopify_sa_p||Shopify analytics relating to marketing & referrals.|
|_shopify_sa_t||Shopify analytics relating to marketing & referrals.|
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
DO NOT TRACK
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below:
5200 Suite D, Anthony Road
Last updated: 05/10/2022
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://ico.org.uk/make-a-complaint/
Let customers speak for us
The insoles are firm to stop your foot moving into a sloppy/ poor position so take a little getting used to.
They are good at absorbing heel strike shock and so good for my plantar fasciitis, but the rest of the insole is a hard plastic so is not particularly good for shock absorbency.
I find I need to wear them for short bursts to get used to them as I am prone to rolling my foot out of line and so am building up to being able to wear them all day rather than just diving in to a full days wear.
They are well made and strong, fit my shoes fine
I’ve used similar arch supports before and I know they have to be rigid and not cushiony to work but these ones in particular have a dense foam “button” and appear a little longer in length which makes them less detectable under my already aching foot.
You do notice them in your shoes but in a good way as they provide great support and that foam button really does seem to give me a little bounce.
They are fairly expensive but competitively priced I think and they did work brilliantly at putting a spring back in my step. They could easily be transferred between your shoes as well and I’d expect to get really long wear out of them. 10 out of 10 from me
It does what is expected! And eliviates back pain while sitting. Helps correct posture. This is nice.
I received my SpineGym a few days ago, it was well packaged and isn’t too big, so it’s easy to store it. I bought it as I'm hoping to improve my core strength and balance and needed something to help exercise at home. The exercises are easy to follow and I’ve started to feel a difference. So far so good!
Really impressed so far with SpineGym, I’ve been following the exercises over the last few days and can tell my core strength is improving. Nicely packaged and really easy to assemble!
You do get the choice of 2 gel pads (oh they feel cold and sticky when first applied) but soon warm up with body heat and boy do they stick! One is for larger areas like lower back and one is for smaller areas like shoulders. You can alter the intensity levels by pressing the + button either on the massager unit or by the remote control, the lowest is level is 1 the highest is 15.
I have tried them all and i have to say the back mode i found to be the most intense, i could only tolerate it on the number 4 level but i would assume each individual would be different, the abdomen mode was my favourite by far, i found it to be very relaxing. I have only been using the device for a few days so it's too early to say if it will help my sciatica and lower back pain but i am hopeful and will carry on using it.
When i removed the gel pad i thought i might have acquired a very sticky back but no residue was left behind or any stickiness to be found, the pads can be used many times over and you can purchase extra pads separately. Everything can be placed into the zip storage case afterwards so it keeps everything neat and dust free until your ready to use it again.
I have tested this on my neck, shoulder, upper arm and lower back and in my opinion it works really well with the increase in power being in small increments allowing me to find just the right setting for the targeted area.
I was keen to try this out on my hands as I suffer from arthritis mainly in my thumbs so have been using it daily on my hands with the smaller pad. I have been pleased with the results and found this has gradually helped lessen the pain I suffer during the day.
The pads are reusable up to 50 cycles and you can clean them off with a small amount of water when the adhesion starts to fail. Additional/replacement pads can be purchased for around £7 each.
Overall I have found this simple to use, and the adjustment is good and has a good variety of different modes for targeted areas, and it has a useful carry case to store everything. I found it did help to relive pain and relax tightened mussels and I was also pleased that it worked with and helped relive pain in my hands.
This arrived in perfect condition In its own branded box. I
You get everything you need to start using this, and it also has a nice looking case to keep it in.
These devices work by sending pulses to your brain before the pain messages reach there (or something like that) and you control it by a touch handheld device that allows you to select the right setting for your needs. The pulse that gets sent feels like an electric shock, so it's best to start off at the lowest level . It's a lot of trial and error until you learn which levels are best for your needs.
It's really worth sticking at it until you find your ideal settings.
The patches that you put on your skin will need replacing at some point.
I first bought a pair of these about 8 months ago for my dad and you can see in the picture they have been well used. Now my mum wanted a pair so got her two pairs as a present so she can put them into two different pairs of shoes. They both love them and feel really supportive ….
I have been using it for about 2 weeks now after finding my lower back was getting painful sat at my home office desk during lockdown. I noticed the difference straight away and it’s pretty cool. Its so simple but it works!
My gran has had a problem with her neck for a while and she has been complaining of neck pain and headaches. I told her to start using a brace and bought her this one. She loves it 😃 she wears it every night whilst watching TV before bed and she doesn’t get the pain anymore and the headache. I said she should have got one years ago ! She finds it really lightweight and comfortable and is a very happy user. Highly recommended and well done to the company !!
After feeling really conscious about my posture for a while and getting shoulder pain I thought I would give one of these a try. Wow it’s quite remarkable how effective it has been for me. For such a simple product it really works. I’m very happy with the quality and I think it’s was a good decision paying for this brand as I think it’s going to last. Money well spent and no more shoulder and neck pain … hurray !
The product meets the description. The product is three-quarters, so it can be good for larger or smaller shoes. Comfortable to wear. I tested this product in my safety shoes.
I currently have a job that involves walking 7-10 km a day.
The product provides comfortable wear throughout the shift. I like the heels raised.
For me, it's good and comfortable. I have a bone growth in my heel that often hurts in flat shoes. This insole helps with my problem.
The price is right for me.
So I can recommend it with a good heart!
Having long term back aches and stiffness, I am always looking for ways to either manage or eliminate these symptoms. Once I saw the SpineGym advert, I right away recognised the benefits this would supply to accomplish my goal - a strong core. Now that I have been using SpineGym once a day (Just 20reps/day) for two weeks, my back aches are diminished. Since the method of using it also engages the upper chest and shoulders, it helps to correct the natural tendency we all have to slouch forward, and I can feel I walk more upright now with my neck, head & shoulders pulled back.
What makes more sense than core training in a stand up position? Customer support is 100% I highly recommend both SpineGym and the team behind it.