Frequently Asked Questions

To help answer questions about your product, click the links below.



Common customer questions


Where is my delivery?

Please note it can take between 3 - 5 working days for your item to arrive if you did not choose Express Delivery. If your order is still not with you after 5 working days, please send us an email with your order number to [email protected] and we'll get back to you within 24 hours.


How can I return or exchange my item(s)?

Please visit the Returns and Exchanges page for full information